blood_winged: (GermanyxEngland)
[personal profile] blood_winged
Man I have had a weird/annoying few days.

I ordered a new laptop last week, on Thursday, because I am in sore need of a replacement (a couple of keys on my current one are beginning to stick, as well as the hard drive being on its way out). I paid, had my order number, even a delivery date. On Saturday morning I received an email telling me that unfortunately what I'd ordered was out of stock and they didn't know when they'd be getting more. I rather irritably asked for the refund that was offered, and set about being rather bad tempered for a while before my dad found one at a store near him and bought it, going out the next day to collect it for me.

I thought that would be the end of it - I would get my refund, pay my dad back and all would be well.

On Monday, at around 2pm, I had a call from an unknown number on my mobile. Normally I wouldn't answer, but since my phone is new there's a limited number of people outside of my friends and family who would know the number. I answered it, to find that it was the customer services of the people I had ordered the laptop from initially, who had just come across my email (two days later) and were a bit confused as to why I wanted a refund when they had in fact got enough from their suppliers to cover their orders.

I should have been notified of this, I was told.

I wasn't.

I was left with the choice of either refusing the delivery today, or having dad take back the one he'd bought for me. We talked about it and went with the latter, since it seemed the more convenient choice. I then had to call Laskys customer services back to make sure there hadn't been a refund processed for that order. I hate making phone calls, like you would not believe. Still, I made sure that there was no refund on the order, which there wasn't.

I now have the laptop (delivery any time between 7am and 6pm, and it came at around 9.40am), and it is ENORMOUS compared to my current one. It's doing all the boot-up things that I forgot computers had to do because it's been a while since I had a new one.

In other news, as I know [livejournal.com profile] nasty_show is well aware of, the weather the past week or so has been APPALLING. We've had torrential rain, wind, sleet, hail, sometimes all at the same time, and thankfully I'm a heavy sleeper but it's been keeping my mum and sister awake. I don't envy anyone who has to go to work in it.

(no subject)

Date: 2011-12-06 12:17 pm (UTC)
From: [identity profile] kasumicc.livejournal.com
I'm not surprised that they didn't get to your e-mail until Monday; retail guys never reply on weekends. Still, that's a pretty shitty service >.< It's a pity that you had been already charged for the laptop; otherwise, it would have been better to refuse the delivery. They deserve it =/

(no subject)

Date: 2011-12-07 10:17 am (UTC)
From: [identity profile] blood-winged.livejournal.com
Their customer services is 9 - 7, seven days a week. They managed well enough to SEND me an email on Saturday.

(no subject)

Date: 2011-12-11 02:48 pm (UTC)
From: [identity profile] pushkingram.livejournal.com
You'll also be pleased to know that dad took the laptop he got back to the store and got his money back. Nice dad!

(no subject)

Date: 2011-12-11 02:48 pm (UTC)
From: [identity profile] blood-winged.livejournal.com
Awesome dad <3

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