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blood_wingedSo, after a week of being horribly oversensitive to everything my laptop does, mistaking every tiny noise for a My Hard Drive Is Crashing sound and worrying every time it does something that I didn't think I told it to do, it's managed to break anyway.
Oh, I'm still using it, but this morning (and yesterday morning) when I opened the lid after leaving it on overnight the screen, aside from a strip maybe 100px high at the top, was a washed out grey/white colour with a pink pixel line and a green pixel line which slowly filtered down for about another 100px before the screen flicked back to normal. I couldn't screencap it, which leads me to the conclusion that it's a problem with the screen itself, not the software. I've contacted Samsung, who told me that it was certainly not normal behaviour (I had held out some small hope that it might just be because of the lid being shut, more fool me) and that I should look into repair or replacement. I don't really want to faff about with getting it repaired, because it would have to be sent to Samsung and god knows where they'd send it or how long they'd keep it, so I called Laskys.
Since the laptop is still under warranty they've offered me a replacement, which unfortunately won't be for about another month since the laptop is out of stock at the moment. They're going to call me when it's back in and I guess we'll sort it out then. In the meantime I'll be getting a cheapish external hard drive so I don't need to go through all the bother of spending three days transferring everything from my old laptop again. I'll just have to make sure I turn off my laptop at night and don't fall asleep with it turned on - since that's when I tend to wake up all out of it, close the lid and go back to sleep - until I can get it replaced.
Bleh.
Oh, I'm still using it, but this morning (and yesterday morning) when I opened the lid after leaving it on overnight the screen, aside from a strip maybe 100px high at the top, was a washed out grey/white colour with a pink pixel line and a green pixel line which slowly filtered down for about another 100px before the screen flicked back to normal. I couldn't screencap it, which leads me to the conclusion that it's a problem with the screen itself, not the software. I've contacted Samsung, who told me that it was certainly not normal behaviour (I had held out some small hope that it might just be because of the lid being shut, more fool me) and that I should look into repair or replacement. I don't really want to faff about with getting it repaired, because it would have to be sent to Samsung and god knows where they'd send it or how long they'd keep it, so I called Laskys.
Since the laptop is still under warranty they've offered me a replacement, which unfortunately won't be for about another month since the laptop is out of stock at the moment. They're going to call me when it's back in and I guess we'll sort it out then. In the meantime I'll be getting a cheapish external hard drive so I don't need to go through all the bother of spending three days transferring everything from my old laptop again. I'll just have to make sure I turn off my laptop at night and don't fall asleep with it turned on - since that's when I tend to wake up all out of it, close the lid and go back to sleep - until I can get it replaced.
Bleh.
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(no subject)
Date: 2011-12-14 08:05 pm (UTC)(no subject)
Date: 2011-12-14 09:03 pm (UTC)(no subject)
Date: 2011-12-14 09:05 pm (UTC)