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blood_wingedJust when you think that something is over, it gets worse. The S key on my laptop has finally packed in, but thankfully I have a USB keyboard from the last time this happened. It feels weird, but it's better than nothing.
On Thursday, after spending an hour on the phone with Laskys I thought I'd finally sorted everything out. Then, on Friday, I find two emails from them which I didn't really understand, and I sent them to my dad so he could have a look. To him, it looked as if they were trying to send me a replacement. I don't want a replacement, I just want a refund so I can not have to deal with them anymore.
I was out, which I'll talk about in a minute, but I was stressing out so dad called them for me. The man he spoke to said that the refunds department was closed, but that there was a refund marked on my account and nothing to be delivered. So I'm thinking this email I got must have just been an error in the system. Dad rang back this morning to get through to the refunds department, where he was told that there WAS a replacement on order, though I have no idea how they were doing that since they were telling me there were none in stock. He cancelled it for me (though I'm surprised they let him do it) and I will hopefully get an email confirming that by tomorrow.
If I don't, dad is gonna call them back for me, and I'm rather glad he's taken over this for me because I am at the point where I just want it to be over with and I would have snapped on the phone with whatever unfortunate soul happened to end up speaking to me. I'm feeling like I'm being messed about, but I don't think it's happening on purpose, it's just a load of miscommunication and I will be writing a strongly worded letter to them when this fiasco is over.
On to the 'out' part. I was at a church in Liverpool on the door for a charity concert by an acapella group. I had no idea what I'd be doing when I got there and didn't know anyone, but it was alright and my night was significantly brightened by winning a prize in the raffle. 31 is now my lucky number. It was nice to get out of the house, I suppose.
On Thursday, after spending an hour on the phone with Laskys I thought I'd finally sorted everything out. Then, on Friday, I find two emails from them which I didn't really understand, and I sent them to my dad so he could have a look. To him, it looked as if they were trying to send me a replacement. I don't want a replacement, I just want a refund so I can not have to deal with them anymore.
I was out, which I'll talk about in a minute, but I was stressing out so dad called them for me. The man he spoke to said that the refunds department was closed, but that there was a refund marked on my account and nothing to be delivered. So I'm thinking this email I got must have just been an error in the system. Dad rang back this morning to get through to the refunds department, where he was told that there WAS a replacement on order, though I have no idea how they were doing that since they were telling me there were none in stock. He cancelled it for me (though I'm surprised they let him do it) and I will hopefully get an email confirming that by tomorrow.
If I don't, dad is gonna call them back for me, and I'm rather glad he's taken over this for me because I am at the point where I just want it to be over with and I would have snapped on the phone with whatever unfortunate soul happened to end up speaking to me. I'm feeling like I'm being messed about, but I don't think it's happening on purpose, it's just a load of miscommunication and I will be writing a strongly worded letter to them when this fiasco is over.
On to the 'out' part. I was at a church in Liverpool on the door for a charity concert by an acapella group. I had no idea what I'd be doing when I got there and didn't know anyone, but it was alright and my night was significantly brightened by winning a prize in the raffle. 31 is now my lucky number. It was nice to get out of the house, I suppose.
